Minimizing unplanned maintenance expenses reduces operating expenses because out of warranty repairs typically cost
At the time of PC purchase, equipment expenses can be accurately budgeted for to ensure that systems are covered against unplanned service expenses
Shortening downtime and maximizing productivity and hardware availability as a result of the award winning high-quality technical support that Lenovo provides
Fast access to technical help with significantly higher first time fix rates (30% higher than competition), lower hold times and abandon rates (60% lower than competition)
If it breaks, we'll fix it
Should your phone develop a fault we'll collect it, repair it and send it back to you completely free of charge with zero fuss.
If it can't be fixed, we'll pay you
If we can't get to the bottom of the fault, we'll offer you a like for like replacement or settlement based on the mobile value at the time plus the estimated cost of repairs had the right parts been available.
All costs included
The parts, labour, call out and delivery charges are all covered by us, so you can be sure there are no hidden costs
